Description:
**We are honored to be listed among the Top Workplaces in Central Indiana for 2023 by The Indianapolis Star.
**
If you are looking for.
.
.
a company that is patient-focused on providing the highest quality of care, family-oriented working environment with a non-corporate feel, managers and leadership who truly listen and follow up, teamwork, recognizes a job well done.
.
.
YOU'RE IN THE RIGHT PLACE!
Paradigm Health is an exciting Indiana-owned company that brings a new "Paradigm" to Home Care.
Our culture is fresh, exciting and progressive to afford our team members a fulfilling work experience.
We are looking for the best of the best; team members who are driven, compassionate and take pride in the quality of their care and services.
This is a great opportunity for the right candidate.
Paradigm Health is expanding rapidly throughout Indiana and we are opening several new positions.
Due to our continued growth, we are adding a Receptionist / Office Assistant position.
Work Location:
Indianapolis, IN
WHY Paradigm Health??
An amazing Work Culture (see what our team says in our recent Employee Satisfaction Survey)!
A true Family-feel versus Corporate-feel!
Our Team members don’t leave (ask to see our industry low turnover rates)!
Vibrant patient-focused philosophy and operating plan resulting in strong continued growth (thus creating these NEW positions)!!
Servant Leadership that values, appreciates, supports and builds-up our Team!
Benefits:
Competitive wages
Excellent PTO Program (Up to 136 hours in the first year)
Every Friday is Payday!
Paid Holidays
Health, Dental, Vision (Paradigm pays 60% of premium)
401k matching Program
Paid Life Insurance
GREAT TEAM ENVIRONMENT (Ask to see our Staff Satisfaction Survey Comments!)
Requirements:
Job Functions:
Responsible for answering all incoming calls during your shift
Obtain necessary information with each phone call and route the call as necessary
Track calls and information on internal tracker in real time
Be able to navigate EMR systems to obtain relevant patient information and data
Uphold high levels of professionalism and critical thinking
Be familiar with services and general information on the company to share with callers as needed.
Demonstrate a sense of urgency and persistence in routing phones call to ensure timely follow up
Maintain good verbal and written communication with team and/or referral sources.
Assist others in department with various tasks as needed.
(entering medications, making calls, faxes, intake forms and other tasks as needed)
Ensure designated office is presentable and professional
Organize deliveries and medical supplies
Light cleaning to maintain professional environment
Miscellaneous office tasks
Experience:
1 year of office/admin experience strongly preferred.
Experience answering phone calls required.
Experience providing a high level of customer service required.
Experience with Microsoft Office Suite required.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Credentials:
Current Driver's License
Must have reliable transportation and insurance
Criminal Background Check
Current Health certificate/physical examination on TB testing
Statement:
It is the policy of Paradigm Health to provide equal employment to its employees and qualified applicants for employment regardless of race, color, sex, religion, national origin, veteran status, or physical or mental disability, or as otherwise required by an applicable local or state law.
Paradigm Health is committed to the principle of equal employment opportunity.
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